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FAQ

Q.What time is the check-in and check-out time?
A.Check-in is from 3:00pm./Check-out is 12:00noon. This may differ depending on the package plan.

Q.Can you keep my luggage before check in and/or after check out?
A.Yes we can. We would keep your luggage before check-in, and carry them to your room before you come back and check-in.

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Arrival Date

/ /
Nights Room(s)

Number of Guests

Number of 7 years and over Guests person(s).


* Enter the number of person per room.

Rate

-


Reservation by telephone 9:00am~6:00pm TEL:+81-47-380-6666

FAQ

Check in and Check out

Q. What time is the check-in and check-out time?
Q. Can you keep my luggage before check in and/or after check out?
Q. When are we supposed to make a payment?
Q. Are credit cards accepted?
Q. Is my passport required upon check-in?

Luggage

Q. Is it possible to send over my luggage prior to my stay?

Reservation

Q. From when can we make a reservation?
Q. What is the cancellation policy?

Rooms

Q. What amenities are available in the room?
Q. Does the hotel have non-smoking rooms?
Q. Can we smoke inside the hotel?
Q. Do you have a laundry service?
Q. Is a power transformer available at the hotel?

Tokyo Disney Resort®

Q. Does the hotel offer a shuttle service to Tokyo Disneyland® and Tokyo DisneySea®?
Q. Can we purchase tickets to Tokyo Disneyland® and Tokyo DisneySea® at the hotel?
Q. Can we send our luggage from Tokyo Disney Resort® to the hotel?

Others

Q. Is internet access available inside the rooms?
Q. Is there limousine bus from the hotel to the airport?
Q. Can I exchange currencies at the hotel?

Zenith

Q. Does a guest have unlimited access to the pool?
Q. Do children have access to the pool?
Q. Do you offer a rental swimwear?
Q. Is a swim ring allowed in the pool?
Q. Are guests with tattoos allowed?
Q. Is smoking, eating or drinking allowed inside the pool?
Q. When does the pool close?